Samsung Canada and the use of Social Media

In the present scenario with a far from perfect use of social media by marketers there are instances when they get it right. Samsung Canada got it right when they used it to give a free custom Samsung Galaxy SIII to a Samsung fan with his artwork on it.

Shane posted a pic of his conversation on the Facebook page of Samsung saying that he was a big fan of Samsung and wanted a free version of Samsung Galaxy SIII. Samsung responded by saying that they couldn't give a free phone everyone and returned the favor with a pic of kangaroo on a unicycle. The entire conversation went viral on reddit. Finally Shane got a custom made Samsung Galaxy SIII, the only custom made SIII in Canada.

Brand managers at Samsung will feel the heat due to loss of reputation and confidence in Samsung Smart Phones as a result of the lost patent law-suit against Apple. From a brand building perspective such activities on social media can mitigate the impact of loss in reputation. Public relations practitioners term these strategies as "secondary response strategies". Due to the legally complicated nature of the case, Samsung has not commented much on the loss in the case. But brand building measures such as this one aimed at relational goals facilitated by interactivity have the potential to increase the reputation of Samsung in the minds of consumers.

Your Customer - Another line in a database

Email marketing can be the trickiest thing in the online marketing jigsaw. Most promotional emails end up as being marked as read or spam. No one cares! Well because most of the time, the ones sending it through a database also don't care.

Marketer's Job: Showing the money

A marketer's biggest dilemma is a client who misunderstands his service. " A writer who is in a hurry to be understood today or tomorrow runs the danger of being misunderstood the day after tomorrow ." ~ Johann G. Hamann Most of the times marketers face the challenge of being misunderstood. During the days when I was part of a startup, I felt that even if I'd break my head, the client will not really understand what my firm was offering and the benefits it gave.

Giving the finger to a scripted life!

It's crazy to take jobs just because they look good on your resume. That's like saving sex for your old age. ~ Warren Buffet. You have plans for your life, career etc. You've built an entire script but what is this based on? Scott at Ted talks about how almost 80% of the people around the world don't like the job they do. In his career, he found one day that most of the job he did was automated by his competitors. Building the resume was clearly not way forward. It was during that time he he heard the quote by warren buffet, " It's crazy to take jobs just because they look good on your resume. That's like saving sex for your old age ". This was when he left his job. While there are know universities, which talk about finding your passion, Scott talks about a lens that can help in finding the job we love.

Economy of Social - Social Media Tips, Marketing and Business

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