Skip to main content

Posts

Showing posts with the label Customer

Relationship Delight

Send an unexpected "Good Morning SMS" to your old friend with whom you haven't interacted for long. I'm sure it'll bring a smile on his/her face. That is what I call Relationship delight :-) You are marketing yourself as a caring person (obviously not always, you have your own limitations). The same goes for businesses. A smile on your customers face can at times do more good than a lucrative sales promotion offer. PS: But for that you need to be a little bit crazy ;-)