Skip to main content

Online shopping and offline surveys

These days I've been spending some time doing a survey finding out the buying habits of females online.My objective was to find the buying online buying habits of females below 25 years of age. To my surprise, very few access access internet and those who do have a lot of apprehensions about buying online. Their apprehensions are justified considering spam mails that overflow the mail boxes every day.
Pop up ads were a strict no-no. Out of 25 people I surveyed, only 2 said that they would click on pop up ads. They had doubts on the trustworthiness of the websites because of bad first experiences. My personal experience of buying sunglasses from a popular website wasn't very good too. In my opinion, these websites have created a mistrust of the apprehensive online buyer on genuine online sellers. The reinforcement theory states that behavior is a function of consequences. Hence the first-timer with a bad experience is bound to show a negative online buying behavior.

TV still wins when it comes to influencing the prospective buyers and on around 80% of the people I surveyed, celebrities have a high influence. Some bought a product just because Katrina Kaif endorsed it. But guess what celebs rank lower than few others, who score high on trust in the consumers. Teachers/Professors scored high on trust factor and had higher influence on the female consumer. This is something I haven't seen on the celeb heavy advertisements. Showing a teacher/professor with credentials and repute is bound to higher influence.

The next thing is going to be good news for congress in UP. The most unexpected answer from a prospective management student was politicians and Rahul Gandhi in particular.

The first day of our disguised survey did not meet up to our expectations but some strange,shocking and pleasant revelations did make their mark on our initial report.

Popular posts from this blog

Social Networking on Mobile - The Big opportunity for marketers

Facebook has been the dominant social network for quite a while and has an active user base of more than 1.3 billion. Its proliferation in the 18-35 years of age group (52%) makes it ideal for most advertisers. An interesting statistic to observe is the number of people accessing Facebook through Mobile. One of the biggest shifts in social media behavior has been its greater usage through mobile devices (in particular smartphones).  According to a report , the internet traffic on mobile accounts for one forth the total internet traffic. Even more important is its growth, which is over 1.5 times per year and according to analysts would stay the same way in the years to come. This shift is even more significant for emerging economies where in a sector such as e-commerce organizations are witnessing close to 65% sales through mobile.

How do brands use Instagram to connect with fans?

Instagram is increasingly becoming a favorite platforms for Brands globally to engage with their customers. It's importance can be gauged by the fact that it is the world's largest mobile ad network. Instagram now has a community of over 500 million users liking over 4.2 billion photos and sharing over 95 million pictures daily. The format of Instagram makes it a great medium for visual story telling.

Your Customer - Another line in a database

Email marketing can be the trickiest thing in the online marketing jigsaw. Most promotional emails end up as being marked as read or spam. No one cares! Well because most of the time, the ones sending it through a database also don't care.